Privacy Policy

Effective Date: July 3, 2026

Welcome to PatternNovo , operated by TNGHERE LIMITED.

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://patternovo.com or purchase our digital products.

By using our website, you agree to the practices described in this Privacy Policy.

1. Company Information

Business Name: PatternNovo

Legal Entity: TNGHERE LIMITED

Business Address:

Unit 2904-05, 29/F
Universal Trade Centre
3 Arbuthnot Road
Central, Hong Kong S.A.R.

Email: hello@patternovo.com

2. Information We Collect

When you use our website, we may collect the following information:

Personal Information

• Name

• Email address

• Billing address

• Country or region

• Payment information (processed securely through third-party payment providers)

• Purchase history

• Communications with our support team

Technical Information

We may automatically collect:

• IP address

• Browser type

• Device information

• Operating system

• Pages visited

• Time spent on our website

• Referral sources

• Cookies and similar technologies

3. How We Use Your Information

We use your information to:

• Process and deliver your digital orders

• Send order confirmations and receipts

• Respond to customer support requests

• Improve our products and website

• Detect fraud and unauthorized transactions

• Comply with legal obligations

• Send newsletters, promotions, and marketing emails (you may unsubscribe at any time)

4. Payment Processing

PatternNovo does not store your complete payment card information.

Payments are securely processed by trusted third-party payment providers, including:

• Airwallex

• PayPal

• Credit and Debit Card payment processors

These providers process payment information according to their own privacy and security policies.

5. Digital Product Delivery

After successful payment, your purchased digital PDF patterns are made available for download.

We maintain records of purchases for customer service, fraud prevention, and accounting purposes.

6. Cookies

Our website uses cookies and similar technologies to:

• Remember your preferences

• Improve website performance

• Analyze visitor activity

• Measure marketing effectiveness

• Prevent fraud

• Enhance user experience

You may disable cookies through your browser settings, although some features of the website may not function properly.

7. Email Marketing

If you subscribe to our newsletter or choose to receive promotional emails, we may occasionally send:

• Product announcements

• Discounts

• New pattern releases

• Educational content

• Special promotions

You may unsubscribe at any time using the unsubscribe link included in every marketing email.

8. Sharing Information

We do not sell your personal information.

We may share limited information with trusted service providers who help us operate our business, including:

• Payment processors

• Email service providers

• Website hosting providers

• Analytics providers

• Fraud prevention services

• Legal authorities where required by law

These providers are authorized to use your information only as necessary to provide their services.

9. Data Security

We implement commercially reasonable administrative, technical, and organizational safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.

While no internet transmission is completely secure, we continuously work to maintain appropriate security measures.

10. International Users

PatternNovo serves customers worldwide.

Your information may be processed in countries where our service providers operate. By using our website, you acknowledge that your information may be transferred internationally where permitted by applicable law.

11. Data Retention

We retain personal information only for as long as necessary to:

• Provide our services

• Maintain transaction records

• Resolve disputes

• Prevent fraud

• Comply with legal and tax obligations

When no longer required, information is securely deleted or anonymized where appropriate.

12. Your Rights

Depending on your location, you may have rights to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your information

• Restrict certain processing

• Object to marketing communications

• Request a copy of your personal data

To exercise these rights, contact us at:

hello@patternovo.com

13. Children's Privacy

PatternNovo is intended for individuals who are legally capable of entering into contracts under the laws applicable in their jurisdiction.

We do not knowingly collect personal information from children.

14. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

We encourage you to review their privacy policies before providing personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When material changes are made, the updated version will be posted on this page with a revised Effective Date.

Continued use of our website after any updates constitutes acceptance of the revised Privacy Policy.

16. Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact us:

PatternNovo

Operated by TNGHERE LIMITED

Unit 2904-05, 29/F
Universal Trade Centre
3 Arbuthnot Road
Central, Hong Kong S.A.R.

Email: hello@patternovo.com

Website: https://patternovo.com